Terms of Service
These Terms of Service (the “Terms”) are an agreement between you and Finally Seeing (“we”, “us”, or “our”) for use of the Finally Seeing mobile application and related web experiences (together, the “Services”). By creating an account or using the Services, you agree to these Terms.
1. Who we are
The Services are provided by Finally Seeing, based in Belgium. Questions about these Terms can be sent to info@finallyseeing.com.
2. The Services
Finally Seeing is a journaling product. You can record spoken diary entries, obtain transcriptions, keep related notes on your device, and use optional cloud-assisted features such as coaching or similar guidance. Features may change over time. Some functionality requires an internet connection and an account.
3. Eligibility and accounts
You must be old enough to enter into this agreement in your country (and at least the age of digital consent where that applies). The Services are not directed at children. You are responsible for the accuracy of the information you provide and for keeping your login details confidential. You may create an account with email or, where offered, sign in with Google.
4. Your content
You retain whatever rights you already have in the diary entries, audio, transcriptions, notes, and other material you create in the Services (“Your Content”). You grant us a limited licence to host, process, transmit, and display Your Content only as needed to operate the Services for you—for example to transcribe audio, generate coaching text, sync supported data, and show it back to you in the app.
You are responsible for Your Content. Do not submit material that you do not have the right to use, or that is unlawful, harmful, or infringes someone else’s rights.
5. Acceptable use
You agree not to:
- misuse the Services, attempt to disrupt them, or access them by unauthorised means;
- reverse engineer, scrape, or overload the Services except where applicable law allows;
- use the Services to develop a competing product in a way that violates these Terms or applicable law;
- impersonate anyone or misrepresent your affiliation with Finally Seeing.
6. Processing, credits, and third parties
Some features send audio or text to our servers so we can return a result to your device. How long that content stays on our servers, and how we otherwise handle personal data, is described in our Privacy Policy.
We may measure or limit usage (for example with credits) so the Services remain available. If we offer paid credits or similar features, the price, what they cover, and any extra terms will be shown in the app or at checkout before you pay. Third-party services (such as Google Sign-In or app stores) are governed by those providers’ own terms.
7. Intellectual property
We and our licensors own the Services, including software, design, and branding. These Terms do not transfer ownership of the Services to you. Open-source components included in the app are licensed under their own notices, which you can read in the app under Settings → Legal.
8. Disclaimer
The Services, including any coaching or similar generated text, are for personal reflection. They are not medical, psychological, legal, or other professional advice, and they are not a substitute for care from a qualified professional. The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that transcriptions or generated text will be accurate or complete.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Services. Our total liability for claims relating to the Services is limited to the greater of (a) the amount you paid us for the Services in the 12 months before the claim or (b) fifty euros (€50). Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
If you are a consumer in the European Economic Area or the United Kingdom, you keep the mandatory rights that the law of your country of residence gives you. These Terms do not override those rights.
10. Suspension and termination
You may stop using the Services at any time. To delete your account and personal data we hold as the service provider, follow the instructions at finallyseeing.com/delete-account.html. We may suspend or end access if you materially breach these Terms, if we must do so for legal or security reasons, or if we discontinue the Services. We will give reasonable notice where practical.
11. Changes
We may update these Terms from time to time. We will adjust the effective date at the top of this page when we do. If changes are material, we will provide additional notice as appropriate (for example, in the app or by email). Continued use after the effective date means you accept the updated Terms, except where applicable law requires a different process.
12. Governing law
These Terms are governed by the laws of Belgium, without regard to conflict-of-law rules. If you are a consumer in the EEA or UK, you may also bring proceedings in the courts of your country of residence, and you may benefit from mandatory consumer protections of that country.